Learning Lab 2024: active listening and empathy in the Desenzano Lake Village
It is naive to ask how it is possible to increase one's success at work as a manager and business leader without considering emotional intelligence.
It is naive to ask how it is possible to increase one's success at work as a manager and business leader without considering emotional intelligence. If you do not understand that people are driven by emotions, you will not be able to lead a group of people, to be the figurehead for jobs, projects, public relations and entire teams.
Our emotions drive almost all the important decisions we make in life, and emotional intelligence is the ability to recognise, use and manage our emotions constructively to reduce stress, communicate effectively, empathise with others, deal with difficulties and resolve conflicts. In practice, it means being aware that emotions influence our own behaviour and that of others, and that it is necessary to know how to manage them, both in one's own experience and in that of others. But as with management, design and business development skills, it takes a lot of training to develop this kind of approach.
On Friday 27th September, Club del Sole, with its Workin' Glamp offer, is once again proud to present the DUAL Learning Lab, the first agency to scientifically improve marketing, communication and events through the use of emotional intelligence (EQ), with a method scientifically validated by Six Second. This edition features special guest Paolo Mazzaglia, coach and co-founder of Otherwise, a consultancy that supports companies and teams in embracing change and constant evolution.
But for a truly effective learning experience, you need a location that can frame every moment to perfection. That is why the Desenzano Lake Village in Desenzano del Garda (BS) is once again the perfect setting for the event! A resort that cares about every detail, where participants find themselves in elegant surroundings protected by natural architecture. Accommodation is divided into two- and three-room flats in an ancient courtyard that was once a stable, overlooking the hills and the entire panorama, or in designer lodges and Suites on the shores of Lake Garda.
The day's programme starts at 10 a.m. with the arrival of guests, check-in and a fabulous active coffee on the terrace. At 10.30 a.m., the first part of the Learning Lab will take place, dedicated to listening to oneself and one's emotions. At the end of the first part, lunch will be served in the wonderful lake view restaurant of the resort, followed at 2.30 p.m. by the second part of the Learning Lab, dedicated to empathy and active listening. The afternoon will end with a chic-nic and a visit to the Club del Sole's Workin' Glamp areas, preceded by an aperitif at 6.30 p.m.
In short, a day to work on yourself as a person, a leader, a manager, a better and more confident and successful individual, but also a day dedicated to personal regeneration and to discovering the wonderful resorts that only Club del Sole can offer.